Language selection: DE / EN / FR

Notre AGB pour vos commandes en ligne

The GTC listed here ONLY apply to orders placed in our online shop . Companies that enter into a different purchase or work supply contract with us within the scope of project enquiries will find the corresponding GTC here: GTC (work delivery)

I. Scope of application

These GTC apply only in business relationships with entrepreneurs. Entrepreneurs within the meaning of these Terms and Conditions are natural or legal persons or partnerships with legal capacity who, when concluding the respective legal transaction, are acting in the exercise of their commercial or independent professional activity.

Since we are unable to determine the legal form of the ordering party beyond doubt at the time of the order, these GTC also contain clauses for the case of an order placed by consumers. Companies that enter into a purchase or work supply contract with us in the course of other business transactions will find the corresponding GTC in the download centre.

Orders are executed according to the following terms and conditions. Conflicting general terms and conditions shall only become part of the contract if their validity is expressly agreed to in writing.

II. conclusion of contract

Your contractual partner ALDISPLAYS® GmbH, Paul-Henri-Spaak-Str. 17-19, 51069 Cologne (Germany) is represented by the managing directors Rolf Göpfert and Marcus Meinhold and is entered in the Commercial Register of the Local Court of Cologne under HRB 26902.

The opportunities we offer to purchase goods in catalogues and other advertising and on our website are not binding offers, but non-binding invitations to submit an offer or to request us to submit an offer. A binding effect does not arise in this respect.

Concrete offers to entrepreneurs are subject to the reservation of self-delivery.

We reserve the right to make technical changes as well as changes in form, colour, material and/or quantity within the scope of what is customary in the trade.

The customer shall not incur any additional costs when ordering electronically.

By ordering goods, the customer bindingly declares that he wishes to purchase the ordered goods. We can accept this offer within a period of 14 days after receipt by us either in writing or by delivery to the customer.

If the customer orders goods electronically, the text of the contract will be stored by us and sent by e-mail on request. The contract shall be concluded exclusively in the German language. These General Terms and Conditions can be viewed, downloaded and saved on our website at any time. Before the customer sends the order, all data entered by the customer will be displayed again. At this time, the customer has the opportunity to correct input errors. The contract is only concluded if the customer then confirms his order again.

The e-mail address you provide in the course of your shop order or your enquiry will be used by us for the transmission of our electronic invoice and other information. This may include order-related information, direct advertising for our own similar goods or services and obtaining customer reviews. You can object to this use at any time without incurring any costs other than the transmission costs according to the basic rates.

III. Terms of payment

The invoice amount is due within eight calendar days after receipt of the invoice with a 2% discount or within 30 days after receipt of the invoice without deduction gross to our account. Orders via our website can also be placed using the online payment services "Sofortüberweisung" and "PayPal".

Bills of exchange shall only be accepted by special agreement and on account of performance without granting a discount. Discount and charges shall be borne by the customer. They are to be paid immediately by the bill of exchange giver.

The customer may only offset an undisputed or legally established claim. Entrepreneurs may not invoke a right of retention unless the right of retention is based on claims that have become res judicata, are ready for decision or are undisputed, we ourselves assert a corresponding right of retention in relation to our supplier, we have already received the value of our defective counter-performance or we are accused of gross breaches of contract.

If the customer does not pay the invoice amount within 30 days of receipt of the invoice, he shall be in default of payment.

IV. Delivery

The place of performance for the services to be rendered by us is our registered office. Insofar as we ship the goods to our customers, this shall constitute a debt to be discharged. If the customer is an entrepreneur, he shall bear the shipping risk.

We shall dispatch the goods with due care. The goods are insured in accordance with the respective forwarding agent's terms and conditions.

In business transactions with entrepreneurs, we are entitled to make partial deliveries and provide partial services at any time, unless the partial delivery or service is of no interest to the entrepreneur.

We shall not be responsible for delays in delivery and performance due to force majeure and due to events which, through no fault of our own, make delivery significantly more difficult or impossible, even if they occur at our suppliers or their sub-suppliers, even in the case of bindingly agreed deadlines and dates. They entitle us to postpone the delivery or services for the duration of the hindrance plus a reasonable start-up period or to withdraw from the contract in whole or in part due to the part not yet fulfilled.

Entrepreneurs are only entitled to withdraw from the contract with regard to the part not yet fulfilled if the hindrance lasts longer than three months in accordance with the delays in delivery and performance after setting a reasonable grace period. The provisions of § 323 para. 2 no. 2 and no. 3 BGB remain unaffected. If the delivery time is extended or if we are released from our obligation, the customer cannot derive any claims for damages from this. We can only invoke the aforementioned circumstances if we notify the customer immediately. We shall immediately reimburse any counter-performance already rendered.

V. Retention of title

If the customer is an entrepreneur, the goods shall remain our property until all present or future claims arising from our business relationship have been settled in full. If the value of the goods delivered under retention of title exceeds the value of our outstanding claims by more than 20 % on a sustained basis, the customer may demand release of a corresponding part of the goods. The entrepreneur is entitled to process and sell the goods in the ordinary course of business as long as he is not in default. Pledges and transfers of ownership by way of security are not permitted. He hereby assigns his claims from the resale in full to us. We accept the assignment. We hereby revocably authorise the customer to collect the claims assigned to us for our account in his own name. This collection obligation can only be revoked if the customer does not properly fulfil his payment obligations. Any processing or transformation of the goods by the customer, who is an entrepreneur, shall always be carried out for us as manufacturer, but without any obligation for us. If our (co-)ownership expires due to combination, it is already agreed now that the customer's (co-)ownership of the uniform object shall pass to us in proportion to the value (invoice value). The customer shall keep our (co-)ownership in safe custody free of charge.

In the event of access by third parties - in particular bailiffs - to the goods subject to retention of title, the customer shall point out our ownership and notify the third party immediately so that the seller can enforce its ownership rights. Insofar as the third party is not in a position to reimburse us for the costs incurred in this connection, the customer shall be liable for this.

In the event of conduct by the buyer in breach of contract - in particular in the event of default in payment - the seller shall be entitled to withdraw from the contract and to demand the return of the goods subject to retention of title.

VI. Cancellation Policy for Consumers

If the customer is not a commercial customer (entrepreneur) but a consumer in the legal sense (§ 13 BGB), the customer has the following right of withdrawal:

The customer has the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day on which the customer or a third party named by him, who is not the carrier, has taken possession of the product(s). In order to exercise his right of withdrawal, the customer must inform us, i.e. ALDISPLAYS®, Paul-Henri-Spaak-Str. 17-19, 51069 Cologne, by means of a clear declaration (e.g. a letter sent by post, fax or email) of his decision to withdraw from this contract. A corresponding form can be downloaded from the download centre. In order to comply with the revocation period, it is sufficient if the customer sends the notification of the exercise of the right of revocation before the expiry of the revocation period.

VII Consequences of the revocation

If the customer revokes the contract, we shall reimburse him all payments we have received from him, including the delivery costs (with the exception of the additional costs resulting from the fact that the customer has chosen a type of delivery other than the cheapest standard delivery offered by us) immediately and at the latest within fourteen days from the day on which we received the notification of his revocation of the contract. For this repayment, we will use the same means of payment that the customer used for the original transaction, unless expressly agreed otherwise with the customer; in no case will we charge the customer for this repayment. We may refuse repayment until we have received the goods back or the customer has provided proof that he has returned the goods, whichever is the earlier.

The customer must return or hand over the product(s) to us, i.e. to ALDISPLAYS®, Paul-Henri-Spaak-Str. 17-19, 51069 Cologne, without undue delay and in any case no later than fourteen days from the day on which he informed us of the revocation of the contract. The deadline shall be deemed to have been met if the customer sends off the item(s) before the expiry of the period of fourteen days.

The customer shall bear the costs of returning the product(s).

The customer must pay for any loss in value of the product(s) if this loss in value is due to handling of the product(s) that is not necessary for checking the condition, properties and functioning of the product(s).

VIII. Warranty and liability

Our products are - unless expressly described otherwise - intended exclusively for indoor use. Illuminated advertising media can be opened and dismantled by anyone due to their construction. The surface of the aluminium profiles, sheet metal, steel and plastic parts as well as the foils and other printed products are scratch-resistant to a limited extent and therefore susceptible to damage in the event of external impact. These are contractual properties of our goods which do not constitute a material defect.

The illuminants used in our illuminated advertising media are wearing parts. They are not subject to the statutory warranty if the defect is due to natural wear and/or improper use.

Entrepreneurs must report obvious defects in writing immediately after receipt of the goods, otherwise the warranty claim shall lapse. It is sufficient for compliance with the deadline if the notice of defect is sent in good time. If the customer fails to comply with this obligation, the warranty claim shall be excluded.

If the customer is an entrepreneur, we shall initially provide warranty for defects in the goods at our discretion by rectification or replacement delivery.

If the second attempt at subsequent fulfilment is also unsuccessful, so that subsequent fulfilment has failed, withdrawal from the contract - in contrast to reduction - is excluded in the case of only a minor breach of contract, in particular in the case of only minor defects.

If the customer chooses compensation for damages after subsequent performance has failed, the goods shall remain with the customer, provided this is reasonable for him. In this case, the compensation shall be limited to the difference between the purchase price and the value of the defective item. This shall not apply if we have fraudulently caused the breach of contract.

If the customer is an entrepreneur, the warranty period is one year from delivery of the goods. Section 479 para. 2 BGB remains unaffected. Excluded from this are claims for damages due to a defect; these shall in any case become statute-barred after the expiry of one year from the delivery of the goods, unless we can be accused of fraudulent intent.

If the customer is an entrepreneur, we are only obliged to deliver assembly instructions free of defects if the defect consists in the delivery of defective assembly instructions.

Excluded from any warranty are defects which have been caused by the fact that our operating or maintenance instructions have not been followed, changes have been made to the products, parts have been replaced or consumables have been used which do not comply with the original specifications. If such misconduct on the part of the customer is established, it shall be presumed vis-à-vis entrepreneurs that the defect is based on this conduct, unless the entrepreneur can refute a corresponding substantiated assertion that only one of these circumstances caused the defect.

Claims for damages shall be excluded irrespective of the type of breach of duty, except in the case of wilful misconduct or gross negligence.

In the event of a breach of material contractual obligations, the Seller shall be liable for any negligence, but only up to the amount of the foreseeable damage.

The limitations of liability and exclusions of claims for damages and breach of material contractual obligations (see previous 2 paragraphs) shall not apply to claims arising from fraudulent conduct on our part, or in the case of liability for claims under the Product Liability Act or for damages arising from injury to life, limb or health.

Insofar as our liability is excluded or limited, this shall also apply to employees, representatives and vicarious agents.

IX. Alternative Dispute Resolution

The European Commission provides a platform for online dispute resolution (OS), which you can access at:

http://ec.europa.eu/consumers/odr/

can be found. We are not obliged to participate in a dispute resolution procedure before a consumer arbitration board and unfortunately cannot offer participation in such a procedure.

X. Industrial property rights

Insofar as we have to deliver items according to drawings, models or samples which are handed over to us by the customer, the customer shall guarantee us that the industrial property rights of third parties are not affected by the manufacture and delivery of the items. The customer shall therefore indemnify us internally against all claims for damages by third parties in this respect. In the event of damage occurring, the customer shall be obliged to ensure that we are also released from any liability we may have vis-à-vis third parties.

If we are prohibited by a third party from delivering and/or manufacturing items produced according to drawings, samples or models of the customer by invoking an industrial property right belonging to the third party, we shall be entitled - without being obliged to examine the legal situation - to withdraw from the contract and to demand reimbursement of all costs incurred, to the exclusion of all claims for damages of the customer, unless the demand of the third party is obviously unlawful.

Samples, models or drawings submitted will only be returned upon request. Otherwise we shall be entitled to destroy samples, models and drawings three months after submission of the offer.

We are entitled to refer to our company in a suitable manner on the contractual products.

XI. Final Provisions

The exclusive place of jurisdiction for all disputes arising from or on the basis of this contract is our registered office.